Humour Intelligence

How to use humour intelligently in business. Intelligent use of humour can –

Quickly create connection and build rapport
Help establish a trusting relationship
Make you more influential and persuasive
Focus attention on key benefits
Improve recall of key points
Be used as a non-threatening way of challenging incorrect assumptions

This program is based on the principle that humour applied appropriately in business will benefit many areas-

Customer service & customer relations
Brand recognition
Client loyalty
Sales results
Profit margins
Staff retention

Find out…

How humour can make your business unique, memorable and more profitable
How humour turns your customers into advocates
How fun at work can improve staff communication, loyalty and creativity
Understanding your own sense of humour and what humour works for you
The difference between being a comedian and using humour in customer relations
Using humour to overcome obstacles or shortfalls in other areas
Guidelines for the safe use of fun at work

Choose another topic…

> Business Communication

> Presentation Confidence

> Negotiation Skills

> Sales

“It was awesome. Kevin Ryan’s presentation was great – very entertaining and informative. Enthusiastic and a pleasure to listen to. I particularly liked his handy hints and the tips that he gave us to take away.”
– Convenor
BCC Leadership Alumni